After trying to update iTunes which failed using the normal process, I then used Apple's suggestion to go to tools, download, and then used the msi programmes to install. Then I started to get error messages;

 

"Microsoft visual C++ runtime library

Runtime error

C:program files (x86)...

R6034

An application has made an attempt to load the C runtime library incorrectly"

 

I have uninstalled iTunes & iCloud, downloaded the latest setup programme from Apple & installed it, and continue to get the message

So now I've even done a system restore to a week ago; I am STILL getting the message. And of course it's impossible to get to Apple's support people to ask them how to resolve it; just get caught in the website support viscous circle as Apple don't want to talk to anyone.

 

HELP!!!!!!!!!!!!!!


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