Along with a lot of other users I had problems yesterday with the installation of update 11.1.4 on my windows7 64bit computer. After a lot of frustration getting nowhere I resorted to 'phoning Apple Support. Despite all the postings on discussion groups the guy there told me I was the first to report the problem and he had no knowledge of it. and they would 'phone me back this morning at 09.45 gmt today.

 

Following yesterday's call I decided to do a system restore to iTunes 11.1.3. iTunes didn't work immediately but only after

an iTunes repair in the uninstall software screen.

 

The call came from Apple this morning and even now the Apple girl told me that she had no knowledge and she did not have aproblem with 11.1.4. I find this totally amazing and I think they need to get their act together. Why did they not pull the update when there were so many problems? Perhaps they don't read information posted in discussion groups.

 

The Apple assistant seemed surprised when I told her I would be sticking with11.1.3!!


Please add your answer in the form below:


  • HT2109 I had tech call to home appointment at 8:00 a.m. no call why?
  • Apple sent me a new iPod touch to replace the one that stopped working. Th ...
  • Apple sent me a new iPod touch to replace the one that stopped working. The ...
  • Itunes crashed during a restore, now won't open. Reinstalling didn't work a ...
  • Error 4013 on iPhone 4S after 7.2 update
  • Missing part in new iphone 5!!!
  • Missing part in new iphone 5!!!
  • Missing itunes64.msi fixed
  • Wi-Fi is greyed out and will not allow me to turn it on
  • when I select a song it will run thru all my music and will select a song n ...