- Mac OS
- Professional Applications
- Servers and Enterprise Software
- Windows Software
Along with a lot of other users I had problems yesterday with the installation of update 11.1.4 on my windows7 64bit computer. After a lot of frustration getting nowhere I resorted to 'phoning Apple Support. Despite all the postings on discussion groups the guy there told me I was the first to report the problem and he had no knowledge of it. and they would 'phone me back this morning at 09.45 gmt today.
The call came from Apple this morning and even now the Apple girl told me that she had no knowledge and she did not have aproblem with 11.1.4. I find this totally amazing and I think they need to get their act together. Why did they not pull the update when there were so many problems? Perhaps they don't read information posted in discussion groups.
The Apple assistant seemed surprised when I told her I would be sticking with11.1.3!!