New 5c did not set up correctly, Now need to restore to factory settings and try again.  There is not a Reset option in Setting> General  and trying to force Restore from iTunes starts but part way through it opens a window saying I need to upgrade to IOS 7.0.2 which iTunes Summary says is installed.. After about 8 minutes of trying to download the update, 7.0.2 it times out and goes back to start.


Phone is working fine except it will not go to Sleep, just a constant screensaver of phone color combinations.


I need a way to force restore to factory setting.


Any suggestions?

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