My brand new iPad Air has an issue - if I open iTunes Store in landscape (how you would watch a film) it crashes. In portrait it does not. If I open in portrait mode and then rotate the iPad to watch a trailer - it crashes.

 

Notes:

Fully updated software.

I have no other apps running.

Full reset tried.

Power off

and on tried.

Reset all settings tried.

Tried it on my old iPad 3 - same crash occurs.

I did not restore this new iPad Air from a cloud image it was a clean and factory setting build.

I have the 128gig Air and have over 100gig free storage.

 

I don't know what else to do!

 

Help!


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